Effective date: October 15, 2026
Villa Bernardo respects your privacy. This policy explains what information we collect through villabernardo.com, how we use it, and the choices available to you. This policy applies to this website and its general inquiry and tour-request forms.
Who we are
Villa Bernardo is a senior living community operated by Zeal Senior Living. Our website provides information about our community, assisted living, memory care, careers, and resources for older adults and their families.
Information you choose to provide
When you contact us, request a tour, subscribe to updates, or inquire about employment, you may provide information such as your name, email address, phone number, preferred contact method, and the details in your message. If you apply for a position, you may also provide employment-related information.
Please do not submit medical records, Social Security numbers, financial account details, or other sensitive health or identity information through a general website form. This website is not an emergency service and is not intended for urgent medical communication.
Information collected automatically
Like most websites, our hosting, security, and analytics systems may automatically receive limited technical information when you visit, such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, and the date and time of your visit. We use this information to operate the site, understand general traffic patterns, prevent abuse, and improve accessibility and performance.
How we use information
- Respond to questions and schedule tours or follow-up conversations.
- Provide requested information about services, availability, careers, and community resources.
- Operate, secure, troubleshoot, and improve the website.
- Send community updates when you have asked to receive them; you may unsubscribe at any time.
- Comply with applicable law and protect the rights, safety, and security of our residents, families, team members, and organization.
Cookies and analytics
The site may use cookies or similar technologies that are necessary for security and basic functionality. We may also use analytics tools to understand site usage in aggregate. Your browser may allow you to block or delete cookies; some site features may not work as intended after you do so. We do not use this website to sell personal information.
When information may be shared
We may share information with service providers that support website hosting, forms, email, security, analytics, and other business operations. These providers may use the information only to perform services for us and are expected to safeguard it. We may also disclose information when required by law, to protect safety or legal rights, or as part of a merger, financing, reorganization, or transfer of business assets.
Links and embedded content
Our site may link to or display content from third-party websites, including maps, videos, social networks, government programs, and other resources. Those services have their own privacy practices. We encourage you to review their policies before providing information to them.
Data retention and security
We retain personal information only as long as reasonably needed for the purposes described above, to meet legal or operational requirements, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards, but no method of internet transmission or electronic storage can be guaranteed completely secure.
Your privacy choices
You may ask us to access, correct, or delete personal information you have provided through this website, subject to identity verification and applicable legal exceptions. California residents may have additional rights under state law depending on the circumstances. We will not discriminate against you for making a privacy request.
To make a request, email info@zealseniorliving.com or contact us using the information below. Please do not include sensitive health or financial details in your request.
Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. The effective date above shows when this policy was last revised.
Contact us
Questions about this policy or our privacy practices may be directed to:
Villa Bernardo
2960 Bernardo Avenue, Escondido, CA 92029
858-925-8858
info@zealseniorliving.com